1. Log in
Once your account is approved, log in and go online in the ecoeats Rider app to mark yourself as available to receive orders. When an order is offered to you, you will receive a notification. Make sure notifications are turned on for the app and do not disturb mode is off.
Upon receiving an order offer, you will see the amount you will be paid to complete the order and you can choose whether to accept or reject the order offer.
Remember we are busiest in the evenings between 5pm and 8pm. Friday and Saturday nights are the busiest. Which available rider is offered an order is completely random. The more you stay online, the more order offers you will receive and the greater your earnings potential. We offer highly competitive fees to encourage you to stay online as much as possible, even if few orders are coming in.
2. Pick up. Drop off. Contact Free.
Navigation and other order information is provided inside the app to help your deliveries run smoothly.
You should arrive at the food outlet within 10 minutes of accepting an order. You may wait at home for orders to come in so long as you arrive at the outlet in 10 minutes.
When delivering to the customer
- Contact the customer to let them know you have arrived
- Leave the order outside their door
Step two meters away and allow the customer to retrieve the order
- Mark the delivery as complete once the customer has collected it
Always stay 2 meters apart from other riders, customers and restaurant staff.
3. Earn money
Riders receive an invoice and payment weekly (every tuesday) for orders completed during the previous Monday to Sunday period.
Fees are paid per order.
Whenever you are offered an order, you will see the amount you would be paid for completing it.