Emergencies

Safety comes first. In a situation where your safety or the safety of another person is at risk, do not wait: contact the emergency services.

It is not necessary to contact us until it is safe to do so.

For issues with live orders, you can find the phone number for ecorider Support in the app. If you want to give us more information about a situation that occurred after the fact, please contact us via rider.support@ecoeats.uk.