The number of golden slots released will usually be the number required to account for up to 20% of expected demand.
This means if we expect 42 orders in an hour and riders to do 3 orders an hour each, only 2 golden slots are usually made. In this example, if the 2 golden slot riders did 3 orders each, 36 orders which equates to 85% of total expected orders are offered only to riders who are not on a golden slot.
The reason only a very small number of golden slots are made relative to expected demand is so that those on standard slots and those delivering when not booked onto a slot are still given a good distribution of orders by the order offering algorithm.
The number of standard slots released will usually be the number required to account for 80% of expected demand.
Delivery partners are encouraged to deliver on or off slots as suits them. We regularly monitor and adjust the order assignment algorithm to make sure that those that choose to deliver when they are not booked onto slots are given a good distribution of orders.